Claim Commission On My Buyer

The rules around this are, under the REA rules, we cannot claim a commission if more than 6 months have past. Aside from that, the details depend on what it says in the agency agreement. And our agreement states this. 

"you enter into any agreement to sell or exchange the Property (or part of it) within six (6) months following the date of cancellation or termination of the agency, through the instrumentality of Arizto or to a purchaser introduced by Arizto, and the agreement is or becomes unconditional (whether during or after the 6 months period)."

Note, this wording does not specify whether they sell privately or via an agency, hence we claim commission on ALL buyers, regardless of whether it sells via agency or private. 

It also says "through the instrumentality of Arizto or to a purchaser introduced by Arizto" - this means, we either had to introduce the buyer, or conduct the sale. Introduction means taking the buyer physically through the house. 

Now following on from that, in order to claim that commission, we need to provide a list of all our buyers at the end of the agency agreement coming to an end. Here's how this works: 

If the vendor listed the property online, then they will have access to the seller dashboard. Please make sure you are asking your vendors to use this seller dashboard as that's where feedback is and the list of buyers will be. 

If you did a manual agreement, they might not have activated their seller dashboard. In order to do so, send them the appraisal link and ask them to use it to create their account. For info on how to do this, see this article: http://help.arizto.co.nz/article/send-appraisal-to-another-email-address

If you are in doubt, you can download a list of buyers from the dashboard and email this to the vendor. See this article for help: http://help.arizto.co.nz/article/buyer-list

Keywords: expiring agency agreement, end of agency agreement, cancel listing