Status 500
Why does it happen, what does it mean and how do you solve it?
Oliver Conway
Last Update a month ago
The infamous status 500, the bane of my existence, the thorn in my side. Fortunately, it shouldn't be around too much longer.
Why does it happen?
You may encounter a “Status 500” error for one of the following reasons:
A vendor was saved with an empty email address.
A duplicate vendor with the same email address was deleted. To remove duplicates, first update the duplicate’s email to a temporary one, then delete it. Guide here.
An agency agreement was saved without any vendors, and they were later deleted.
Resolution
This issue cannot be fixed directly. Please submit a support ticket or contact our live chat team. We are working on a long-term solution and expect this to be resolved in Q4 2023.